Payment, Pricing & Promotions

Payment terms

Terms of payment are within EKWB sole discretion, unless otherwise agreed to by EKWB. Customer pays for the order at own choice - either after the delivery (only available for Slovenian customers) or when ordering the products. Invoices are due and payable within the time period noted by EKWB based on the purchase, measured from the date of the invoice. EKWB may invoice parts of an order separately (option valid for orders larger then 2.000 EUR). Orders are not binding upon EKWB until accepted by EKWB. Any quotations given by EKWB will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the standard rate allowed by Slovenian law.


Payment for products

We offer the following payment methods for purchasing of EKWB products:

  • PayPal: You can pay with PayPal as guest or as a registered user. PayPal is accepted worldwide and you are protected by PayPal Buyer Protection.
  • Credit Card: You can make a purchase by using any major credit card company (Visa, MasterCard, Discover) via the Braintree service.
  • T/T Payment: You can pay by arranging a bank wire transfer to the EKWB account given at the checkout.
  • Bitcoin: You can pay with digital currency by using the BitPay service. If you are having issues with your BitPay payment, please follow these guidelines: https://bitpay.com/pay-with-bitcoin.
    Refunds are not possible via the BitPay service, we can only refund your payment via PayPal or bank wire transfer.
  • Cash on delivery (only available for Slovenian customers): You can pay for the goods with cash at the time of delivery. This service is done through DPD Slovenia. If the customer fails to make the payment at the time of delivery, the package gets returned to EKWB after a certain period of time.

Pricing

All prices in EKWB web shop include 22% Slovenian VAT (value-added tax) that is applicable for all Slovenian and EU customers.
All other international customers will be invoiced the price without VAT.
International B2B customers from EU with a valid VATIN (value-added tax identification number) don’t need to pay the VAT, if a valid VATIN is provided.
All prices in EKWB web shop exclude shipping costs which are payable separately after the delivery address is determined.
B2B customers, choosing to pay the invoice through PayPal, will be charged additional 1,9% PayPal processing fee on the 'Grand Total' value of their order during the checkout process.


Promotions

Occasionally, EKWB offers special promotions which can be redeemed using a coupon code. This coupon code is usually given to you, the customer, via e-mail, if you are registered to receive EKWB newsletters. If you have a coupon code from EKWB, please enter it at the checkout page in the 'Discount codes' field and press the 'Apply Coupon' button to submit it.